The Mitel Networks 5215 IP phone has ten fixed-function keys (

SUPERKEY,

MESSAGE, HOLD, CANCEL, TRANS/CONF, REDIAL, SPEAKER,

MICROPHONE,

, )and seven personal keys with built-in status

indicators. The personal key on the bottom left is always your Prime Line;

the remaining personal keys can be programmed as:

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Feature keys (for example, Swap). You can program feature keys using

the Desktop Tool. Your administrator can also program feature keys.

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Speed Call keys. You can program speed call keys from your phone, or

using the Desktop Tool.

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Line Appearances. Only the administrator can program line appearances